Privacy Policy

Introduction

The Kostelic Agency (TKA) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website or use our services. By accessing our website and services, you agree to the terms of this Privacy Policy.

Information We Collect

Personal Information: We may collect personal information that you provide to us directly, such as your name, email address, phone number, postal address, job title, and any other information you choose to provide.

Non-Personal Information: We may collect non-personal information, such as browser type, operating system, referring URLs, and other technical data, to help us understand how you use our website.

Cookies and Tracking Technologies: We use cookies and similar tracking technologies to collect information about your interactions with our website. This helps us improve your user experience and our services.

How We Collect Information

Direct Collection: We collect personal information directly from you when you fill out forms, subscribe to our newsletter, apply for jobs, or contact us for customer support.

Automated Collection: We collect information automatically as you navigate our site through the use of cookies, log files, and other tracking technologies.

Use of Information

Primary Use: We use the information we collect to operate, maintain, and improve our website and services, respond to inquiries, process transactions, and communicate with you.

Marketing and Communications: With your consent, we may use your information to send you newsletters, marketing emails, and other communications that may be of interest to you. You can opt out of receiving these communications at any time.

Sharing Information

No Selling of Information: The Kostelic Agency does not sell, rent, or trade your personal information to third parties.

Third-Party Sharing: We do not share your information with third parties.

Legal Compliance: We may disclose your information to comply with legal obligations, respond to legal requests, and protect our rights and property.

Cookie Policy

Types of Cookies Used: We may use session cookies, persistent cookies, and third-party cookies to collect information about your use of our website.

Managing Cookies: You can control and manage cookies through your browser settings. However, disabling cookies may affect your ability to use certain features of our website.

Data Security

Protection Measures: We may implement a variety of security measures to protect your personal information, including encryption, secure servers, and regular security audits.

Breach Notification: In the event of a data breach, we will notify affected individuals and relevant authorities in accordance with applicable laws.

User Rights

Access and Correction: You have the right to access and correct your personal information held by us. You can make a request by contacting us.

Deletion: You can request the deletion of your personal information by contacting us. We will comply with your request unless we are required to retain the information for legal or regulatory purposes.

Data Portability: You may have the right to receive your personal data in a portable format and transmit it to another data controller.

Consent Withdrawal: You can withdraw your consent for data processing at any time by contacting us.

Children’s Privacy

COPPA Compliance: Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will delete it.

10DLC Compliance

10DLC Registration: The Kostelic Agency complies with the 10DLC (10-Digit Long Code) compliance framework, ensuring that mobile operators know who is originating text messages from business phone numbers and for what purpose.

Consent and Information Use: Before sending text messages, we may gather permission (consent) from consumers. This includes providing clear information on how their phone numbers will be used and obtaining explicit consent. We maintain records of this consent for verification by mobile carriers.

Information Sharing: As part of 10DLC registration, we may need to provide specific information to mobile carriers for review. This information is only shared to comply with 10DLC requirements and is not used for any other purpose.

Updates to This Policy

Policy Changes: We may update this Privacy Policy from time to time. When we make changes, we will update the effective date at the top of this page and notify you as required by law.

Effective Date: This Privacy Policy is effective as of June 18th, 2024.

Contact Information

How to Contact Us: If you have any questions or concerns about this Privacy Policy, please contact us at:

The Kostelic Agency (TKA)
Info@TheKostelicAgency.com

602.851.8914